Customer Service Coordinator
Job ID: 24046
Job ID: 24046
Everett, Washington
Onsite
$19
Customer Service
Contract To Hire
Everett, Washington
Onsite
Contract To Hire
Customer Service
$19
Job Details
Customer Service Coordinator needed to support the call center of a well-established financial institution in Everett, WA. *Fully On-Site Position*
Job ID: 24046
Pay Rate: $19.00 per hour
Location: 100% on-site in South Everett, WA
Employment Type: Contract to Hire
Join a renowned bank recognized by Forbes as one of the Top 100 Best Places to Work as a Customer Service Coordinator. This position sits in the customer service department and functions as a hybrid role with both administrative and contact center responsibilities.
The Customer Service Coordinator will provide support to the customer base by processing online account applications and payments, printing debit cards, processing incoming mail, and pulling documents for the department as needed. The Call Center Coordinator will also handle a high-volume of calls to assist the team with call overflow.
Great opportunity for growth! They have a strong “promote from within” policy and associates have risen through the company to be trainers, leads, supervisors, and more!
Responsibilities:
- Provide administrative support for the processing team in handling customer requests and payment needs
- Answer a high-volume of calls to handle the overflow from the customer service department
- Support team members by compiling documents and returning customer calls
- Support light technical troubleshooting and equipment requests
Requirements:
- At least 1 year of experience as an administrative assistant or in a general administrative role required
- Experience working in a contact center preferred
- Accurate typing – 40 WPM required
- Working knowledge of Microsoft Office (*Outlook*) required
- Reliable transportation required (this is a fully on-site position)
- Previous banking experience a plus
Benefits:
(Parker Staffing offers the following benefits to employees until hired as a full-time employee)
- Medical benefits with multiple plan tiers and Telemedicine access
- Paid Sick/Safe Time (based on where allowable by law)
- Holiday pay
- Employee Assistance Program (EAP)
- 401K with matching contributions
Parker Staffing offers all levels of Administrative, Customer Service, Call Center, Human Resources, and Non-Clinical Healthcare opportunities throughout the nation. Visit our employment opportunities page at http://www.parkerstaffing.com to review our full offering of temp, temp-to-hire, and direct hire job openings!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Why Parker Staffing?
Founded four decades ago as a local Seattle-based staffing firm, Parker has become a go-to company of choice for Administrative, Customer Service, Contact Center, Non-Clinical Healthcare, Human Resources, Sales, Mortgage, and Banking job opportunities. Over the years, we’ve steadily grown beyond our Seattle roots to place thousands of candidates in contract, contract-to-hire, and direct hire needs across the United States.
People are at the heart of what we do, and we’re proud to have been named a “Best Place to Work” by Puget Sound Business Journal for over 11 years in a row. From your virtual interview with our recruiting team to our streamlined onboarding experience and ongoing support, our goal is to deliver a high-touch experience that sets you up for success.
Parker contractors tell us they love our:
- Weekly pay
- Direct deposit
- Fast, easy onboarding
- Digital paperwork (no printer required!)
- Dedicated support team
Benefits & Perks
As a Parker contractor, you have access to a variety of benefits including medical benefits with multiple plan tiers and telemedicine access, 401k plan with matching contributions, Paid Sick/Safe Time (where allowable by law), and holiday pay. And because we know life happens, we also offer an Employee Assistance Program (EAP) at no cost to you. Additional details about benefits and eligibility criteria are provided during your onboarding with Parker.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.