Patient Access Specialist
Job ID: 24760
Job ID: 24760
Colquitt, Georgia
Onsite
$16 - $19
Non-Clinical Healthcare
Contract To Hire
Colquitt, Georgia
Onsite
Contract To Hire
Non-Clinical Healthcare
$16 - $19
Job Details
Job ID: 24760
Pay Rate: $13.54 – $19.00 per hour
Location: On-site in Colquitt, GA
Employment Type: Contract-to-Hire
Schedule: Full-Time
A mission-driven healthcare organization committed to delivering superior, safe, and cost-effective care to the community is seeking a Patient Access Specialist. This role is focused on learning and mastering the fundamental aspects of patient registration and customer service. The specialist will work under close supervision while gaining confidence and accuracy in registration processes and performs all outpatient and inpatient registration functions including hospital cashiering and insurance verification.
The Patient Access Specialist provides general information to hospital users, patients, and families. You will also communicate effectively to service delivery areas to maximize patient flow and customer service while providing excellent patient-focused customer service.
This organization is known for its strong community presence and family-oriented culture. Employees are supported both professionally and personally, with internal growth and promotion opportunities actively encouraged. The workplace includes an on-site daycare with a preschool and summer program for children up to age 11, supporting work-life balance for team members. The environment promotes collaboration, care, and a genuine commitment to employee well-being, all while upholding high standards of patient service.
What Your Day Brings:
- Responsible for obtaining necessary demographic and financial data through patient interviews, the centralized scheduling system and system queries to complete the pre-registration process.
- Assures all check-in procedures are completed, and monitors patient wait times, communicating changes to the patient, as necessary. Reads and interprets insurance responses.
- Communicates financial obligations to patients and collects fees at time of service as appropriate.
- Accurately performs medical record maintenance and releases.
- Performs cash posting following department guidelines.
- Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights.
- Must maintain high regard for confidentiality.
- Notifies patient or guarantor of anticipated financial responsibility including copays, deductibles, or coinsurances and collects accordingly. Performs cash posting following department guidelines.
- Communicates the purpose of and completes all necessary regulatory forms with patience.
- Completes patient’s visit by scheduling any necessary follow-up appointments to include any specialty or ancillary services as possible.
- Documents financial arrangements.
- Assist with departmental workflow as needed.
- Communicates with Physician Offices, Staff, and other departments
- Responsible for reviewing hospital outpatient service orders for accuracy and medical necessity when required.
- Performs all other duties and projects assigned.
- Presents consent forms and notifications to patients and obtains all necessary patient signatures and information at time of arrival.
- May initiate and perform administrative duties to ensure efficient daily business operations, including participating in the office/department opening and closing procedures, assisting with maintaining, ordering, and restocking front office supplies, and receiving and distributing mail.
- Assist Supervisor and/or Manager with development of staff by being available to teammates, acting as a resource to help complete complicated/complex tasks, providing on the job training to team, and seeking out opportunities to become actively involved in staff workflow and development.
What You Bring:
- High School graduate or equivalent
- Minimum of two (2) years medical office experience preferred.
- Previous experience with health insurance and patient billing required.
- Completion of medical terminology course required.
- Complete a 30-day and 60 Day Competency Check List to become Certified as an Advanced beginner.
- Ability to communicate in English, both verbally and in writing.
- Additional languages preferred.
- Strong written and verbal skills.
- Basic Computer Skills
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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As a Parker contractor, you have access to a variety of benefits including medical benefits with multiple plan tiers and telemedicine access, 401k plan with matching contributions, Paid Sick/Safe Time (where allowable by law), and holiday pay. And because we know life happens, we also offer an Employee Assistance Program (EAP) at no cost to you. Additional details about benefits and eligibility criteria are provided during your onboarding with Parker.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.