Bilingual Collections Specialist needed for a federally chartered credit union.
 
Job ID: 25221
Pay Rate: $22-23 hour
Work Arrangement: Remote Position
Employment Type: Contract 4-5 months (potential to extend)
Schedule: Mon-Fri 8am-6pm Pacific Hours (Flexible)

Must be bilingual in Spanish to be considered! 

Since 1933, our client has served those who helped shape our dynamic city into the land of opportunity it is today. Seattle personifies the American dream—and our client has supported the dreams of Seattleites for decades. They help people finance their first home, a college education, or a family vacation. They help small and big business flourish. And they support underserved and low-income communities, because inclusion is the key to improving lives and creating a strong community. They serve over 50,000 members and support over $1 billion in assets.   

Responsibilities: 

• Answer inbound calls and proactively contact members who have delinquent consumer loans (from 1 to 45 days delinquent) to arrange for payment
• Set up workout payment plans and identify candidates for financial hardship assistance
• Perform collection activities, such as light skip-tracing, restricting or offsetting accounts

Requirements: 

• Bilingual (Spanish) – Fluent required
• High School diploma or equivalent required
• Minimum of 6 months experience in an outbound call, service focused call center environment
• Comprehensive knowledge of local, state, and federal regulations such as the FDCPA, UDAAP and Reg Z

 
Benefits Offered by Parker Staffing to Contract Employees:

• Paid Sick/Safe Time (based on where allowable by law) 
• Medical benefits with multiple plan tiers and Telemedicine access 
• 401K with matching contributions  
• Holiday pay  
• Employee Assistance Program (EAP) 

Parker Staffing offers all levels of Administrative, Customer Service, Call Center, Sales, and Human Resources job opportunities in the Seattle and Bellevue metro area and other large cities throughout the Nation. Parker Staffing has served as the staffing agency of choice for thousands for over four decades. Visit our employment opportunities page at http://www.parkerstaffing.com to review our full offering of temp, temp-to-hire, and direct hire job openings! 
Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.
As part of our employment process, candidates who received a conditional offer may be required to undergo pre-employment drug testing.
Parker Staffing is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.