Member Solutions Specialist Bilingual Spanish

Job ID: 24755

Job ID: 24755

Seattle, Washington

Remote

Customer Service

Contract

Seattle, Washington

Remote

Contract

  Customer Service

Job Details

Bilingual Collections Specialist needed for a federally chartered credit union.
 
Job ID: 24755
Pay Rate: $22-23 hour
Work Arrangement: Remote Position
Employment Type: Contract 3 months
Schedule: Mon-Fri 8am-6pm Pacific Hours (Flexible)

Must be bilingual in Spanish to be considered! 
  
Responsibilities: 

  • Answer inbound calls and proactively contact members who have delinquent consumer loans (from 1 to 45 days delinquent) to arrange for payment
  • Set up workout payment plans and identify candidates for financial hardship assistance
  • Perform collection activities, such as light skip-tracing, restricting or offsetting accounts

Requirements: 

  • Bilingual (Spanish) – Fluent required
  • High School diploma or equivalent required
  • Minimum of 6 months experience in an outbound call, service focused call center environment
  • Comprehensive knowledge of local, state, and federal regulations such as the FDCPA, UDAAP and Reg Z

 
Benefits Offered by Parker Staffing to Contract Employees:

  • Paid Sick/Safe Time (based on where allowable by law) 
  • Medical benefits with multiple plan tiers and Telemedicine access 
  • 401K with matching contributions  
  • Holiday pay  
  • Employee Assistance Program (EAP) 

 
Since 1933, our client has served those who helped shape our dynamic city into the land of opportunity it is today. Seattle personifies the American dream—and our client has supported the dreams of Seattleites for decades. They help people finance their first home, a college education, or a family vacation. They help small and big business flourish. And they support underserved and low-income communities, because inclusion is the key to improving lives and creating a strong community. They serve over 50,000 members and support over $1 billion in assets. 
 

Parker Staffing offers all levels of Administrative, Customer Service, Call Center, Human Resources, and Non-Clinical Healthcare opportunities throughout the nation. Visit our employment opportunities page at http://www.parkerstaffing.com to review our full offering of temp, temp-to-hire, and direct hire job openings!  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 
 
 

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Why Parker Staffing?

Founded four decades ago as a local Seattle-based staffing firm, Parker has become a go-to company of choice for Administrative, Customer Service, Contact Center, Non-Clinical Healthcare, Human Resources, Sales, Mortgage, and Banking job opportunities. Over the years, we’ve steadily grown beyond our Seattle roots to place thousands of candidates in contract, contract-to-hire, and direct hire needs across the United States.

People are at the heart of what we do, and we’re proud to have been named a “Best Place to Work” by Puget Sound Business Journal for over 11 years in a row. From your virtual interview with our recruiting team to our streamlined onboarding experience and ongoing support, our goal is to deliver a high-touch experience that sets you up for success.

Parker contractors tell us they love our:
  • Weekly pay
  • Direct deposit
  • Fast, easy onboarding
  • Digital paperwork (no printer required!)
  • Dedicated support team

Benefits & Perks

As a Parker contractor, you have access to a variety of benefits including medical benefits with multiple plan tiers and telemedicine access, 401k plan with matching contributions, Paid Sick/Safe Time (where allowable by law), and holiday pay. And because we know life happens, we also offer an Employee Assistance Program (EAP) at no cost to you. Additional details about benefits and eligibility criteria are provided during your onboarding with Parker.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.