Call Center Representative
Job ID: 24985
Job ID: 24985
Marietta, Georgia
Onsite
$19 - $20
Non-Clinical Healthcare
Contract To Hire
Marietta, Georgia
Onsite
Contract To Hire
Non-Clinical Healthcare
$19 - $20
Job Details
Call Center Representative needed to support primary care clinics for a Georgia healthcare company.
- Job ID: 24985
- Pay Rate: $19 – $20 per hour
- Location: Marietta, GA
- Employment Type: Contract
- Work Arrangement: On-Site
- Schedule: Monday – Friday 8:00am – 4:30pm
- *No weekends / No major holidays
Help set national standards for healthcare by joining this award-winning, not-for-profit healthcare organization in Georgia.
The Call Center Representative will work with patients to schedule office visits with providers, verify insurance information and patient demographics, and have in-depth conversations to answer questions and ensure quality customer service.
The ideal candidate is comfortable being on the phone consistently and abiding by a rigid schedule (set times for lunch and breaks throughout the day).
Responsibilities:
- Answer high-volume of inbound calls from patients
- Listen to patient needs / concerns and provide accurate information
- Schedule patients for visits with healthcare providers
- Review patient accounts and update records with insurance and demographic information
Requirements:
- Prior experience working in a call center environment
- Abide by strict confidentiality standards
- General computer skills
- Familiarity with insurance policies
- Experience working in EMR, Genesis, or other healthcare scheduling tool valuable but not required
Benefits Offered by Parker Staffing:
- Paid Sick/Safe Time (based on where allowable by law)
- Medical benefits with multiple plan tiers and Telemedicine access
- 401K with matching contributions
- Holiday pay
- Employee Assistance Program (EAP)
A background check and drug screen are required.
Parker Staffing offers all levels of Administrative, Customer Service, Call Center, Sales, and Human Resources job opportunities in the Seattle and Bellevue metro area and other large cities throughout the Nation. Parker Staffing has served as the staffing agency of choice for thousands for over four decades. Visit our employment opportunities page at http://www.parkerstaffing.com to review our full offering of temp, temp-to-hire, and direct hire job openings!
Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.
As part of our employment process, candidates who received a conditional offer may be required to undergo pre-employment drug testing.
Parker Staffing is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
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Why Parker Staffing?
Founded four decades ago as a local Seattle-based staffing firm, Parker has become a go-to company of choice for Administrative, Customer Service, Contact Center, Non-Clinical Healthcare, Human Resources, Sales, Mortgage, and Banking job opportunities. Over the years, we’ve steadily grown beyond our Seattle roots to place thousands of candidates in contract, contract-to-hire, and direct hire needs across the United States.
People are at the heart of what we do, and we’re proud to have been named a “Best Place to Work” by Puget Sound Business Journal for over 11 years in a row. From your virtual interview with our recruiting team to our streamlined onboarding experience and ongoing support, our goal is to deliver a high-touch experience that sets you up for success.
Parker contractors tell us they love our:
- Weekly pay
- Direct deposit
- Fast, easy onboarding
- Digital paperwork (no printer required!)
- Dedicated support team
Benefits & Perks
As a Parker contractor, you have access to a variety of benefits including medical benefits with multiple plan tiers and telemedicine access, 401k plan with matching contributions, Paid Sick/Safe Time (where allowable by law), and holiday pay. And because we know life happens, we also offer an Employee Assistance Program (EAP) at no cost to you. Additional details about benefits and eligibility criteria are provided during your onboarding with Parker.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.