Fulfillment Supervisor needed for Magic: the Gathering distributor 

Job ID: 24991

Pay Rate: $25 – $27 per hour 

Location: Onsite in Monroe, WA 

Employment Type: Contract-to-Hire 

Schedule: Full Time, 40 hours per week 

Come, my fellow scimitar-wielding Drizzt Do'Urden fans. You have been summoned from the Forgotten Realms for the quest of all quests. Is thou bewitched with zeal upon first glance of such prized possession: a horde of Magic the Gathering playing cards?  

Our client is a family-owned business that has grown into one of the world’s best retailers in their field with two brick and mortar locations in the Seattle area. In addition to their status as Chief Wizards of All Things Playing Cards, they offer brews, boards, and merriment to help pass the pandemic time. They pride themselves on providing great customer service, the fastest shipping in the business, but most of all, they're committed to going the extra mile. 

As a Fulfillment Supervisor for our client’s e-commerce line of business you are responsible for supervising all end-to-end fulfillment processes so that products are delivered on time and within budget. This will entail supervising daily operations including timecards, ensuring clock in and out, attendance, and coaching on metrics. 

Your Daily Quests: 

• Provide guidance, feedback, and support to Operations Specialists, fostering a positive and productive work environment. 

• Maintain team morale and hold direct reports accountable for their performance, whether they are working within the inventory workflow or other areas. 

• Provide Feedback about an employee’s performance to their direct supervisor. 

• Ensure the consistency and accuracy of inventory operations by monitoring workflows, tracking labor, and meeting team-based SLAs and inventory goals. 

• Train and mentor employees on inventory processes, identify opportunities for workflow improvements, and create performance development plans to enhance individual and team efficiency. 

• Manage timecards in ADP Workforce Now, handle PTO and scheduling requests, and ensure compliance with company policies and collective bargaining agreements. 

• Work closely with leadership from other workflows to align goals, improve consistency, and create synergy across operations. 

• Engage in disciplinary conversations when necessary and implement corrective actions to address performance issues. 

• Participate in the hiring process by conducting interviews and providing recommendations for applicants. 

• Delegate labor and participate in special projects to support organizational initiatives and drive operational improvements. 

• Additional duties and responsibilities as assigned. 

Your Ranking Qualifications: 

• Associate degree or 2-years equivalent work experience 

• Prior supervisory responsibilities for a team of at least 5 Full Time Employees (FTE) 

• Possess a strong attention to deal, especially with visual acuity 

• Ability to consistently work in a repetitive environment 

• Proficiency in Microsoft Office Suite 

• Proven ability to provide feedback both in the moment and in regular performance reviews 

• Demonstrated bias for action, especially when dealing with ambiguity 

• Professional Development and Management experience a plus 

• Knowledge of Magic: the Gathering cards and editions is a plus 

Benefits Offered by Parker Staffing to Contract to Hire Employees:   

• Paid Sick/Safe Time (based on where allowable by law)   

• Medical benefits with multiple plan tiers and Telemedicine access   

• 401K with matching contributions    

• Holiday pay    

• Employee Assistance Program (EAP) 

Parker Staffing offers all levels of Administrative, Customer Service, Call Center, Sales, and Human Resources job opportunities in the Seattle and Bellevue metro area and other large cities throughout the Nation. Parker Staffing has served as the staffing agency of choice for thousands for over four decades. Visit our employment opportunities page at http://www.parkerstaffing.com to review our full offering of temp, temp-to-hire, and direct hire job openings! 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.