Job ID: 25376 
Pay Rate: $31.25 – $36.05 Per HR   
Location: Onsite in Tacoma, WA 
Employment Type: Direct Hire  
Schedule: Monday – Friday, 8 AM – 5 PM  
  
Our client helps provide trusted insurance solutions for individuals and families. With over 50 years of experience practicing as a group benefits brokerage in Washington, our client prides itself on its expert level of knowledge when it comes to the local insurance market. Committed to excellence and quality care, our client is dedicated to becoming a source of expertise and reliability in the insurance industry. 

As the Medicare Specialist you will serve as a subject matter expert across Medicare Advantage, Medicare Supplement, Part D, and individual health insurance plans. This role provides strategic guidance and hands-on support to clients through plan education, eligibility assessments, enrollment, renewals, and ongoing service. The Specialist will navigate complex regulatory requirements, ensure compliance with federal and state standards, and respond to client inquiries related to coverage, claims, billing, and plan changes. This position also collaborates cross-functionally to align Medicare and individual market solutions with broader benefits strategies while delivering exceptional client service and maintaining accurate documentation. 

Essential Duties and Responsibilities  

• Act as the internal subject matter expert on Medicare programs, products, and compliance requirements. 

• Advise clients on Medicare Advantage, Medigap, Part D, ancillary coverage, and individual/family health plans (ACA and off-Exchange). 

• Provide enrollment counseling, eligibility assessments, plan selection guidance, and renewal support. 

• Address client inquiries related to coverage options, plan changes, billing, claims, premiums, and eligibility. 

• Develop Medicare product strategies, support carrier selection, and deliver client presentations. 

• Ensure compliance with CMS, state, and federal regulations, maintaining accurate CRM documentation. 

• Partner cross-functionally to align Medicare and individual market solutions with broader benefits strategies. 

• Foster strong client relationships through proactive service, collaboration, and internal knowledge sharing. 

• Other duties as assigned  

Qualifications  

• 5+ years of experience in Medicare insurance or related roles (3+ years with strong professional references may be considered). 

• Strong knowledge of Medicare Advantage, Supplement, and Part D plans, as well as individual health insurance markets. 

• Demonstrated ability to interpret and apply complex federal and state regulations and compliance standards. 

• Excellent customer service, communication, and analytical skills. 

• Ability to work both independently and collaboratively in a team environment. 

• Current AHIP certification. 

• Active Washington State Life & Disability Insurance license. 

• Washington Health Plan Finder (WHPF) certification or ability to obtain. 

• Experience using CRM systems and benefits administration platforms. 

Benefits offered by our client: 

• Medical, Dental, and Vision Insurance 

• Paid Time Off 

• Paid Holidays 

• Sick Time 

• Retirement Plan 

• Training and Advancement Opportunities 

Parker Staffing offers all levels of Administrative, Customer Service, Call Center, Sales, and Human Resources job opportunities in the Seattle and Bellevue metro area and other large cities throughout the Nation. Parker Staffing has served as the staffing agency of choice for thousands for over four decades. Visit our employment opportunities page at http://www.parkerstaffing.com to review our full offering of temp, temp-to-hire, and direct hire job openings!  

Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles. 

As part of our employment process, candidates who received a conditional offer may be required to undergo pre-employment drug testing. 

Parker Staffing is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.