Job ID: 25647 
Pay Rate: $25 – $28 Per HR   
Location: Onsite in Tukwila, WA 
Employment Type: Contract, approx. 3-4 months 
Schedule: Monday – Friday, 9 AM – 5/6 PM  
  
Our client is a well-established financial institution dedicated to helping individuals and businesses achieve their financial goals through personalized service, trusted guidance, and a full range of banking solutions. With a longstanding commitment to serving its community, the organization focuses on building lasting relationships, promoting financial wellness, and empowering members with the tools and resources they need to succeed. 

As the Senior Branch Representative, you will provide exceptional service by helping members achieve their financial goals through personalized guidance and comprehensive banking solutions. This role serves as a trusted resource for members and team members alike, supporting complex account needs, mentoring staff, and contributing to branch success through collaboration, operational excellence, and community engagement. The ideal candidate is relationship-driven, knowledgeable in financial services, and committed to delivering an outstanding member experience while supporting the credit union's continued growth.  

Essential Duties and Responsibilities  

• Deliver outstanding member service by identifying financial needs and recommending appropriate solutions. 

• Assist members with accounts, transactions, and credit union products across all service channels. 

• Open and maintain consumer and specialized accounts, including IRAs, business, trust, and estate accounts. 

• Provide financial education to help members achieve their goals. 

• Support daily branch operations and perform advanced member service functions as needed. 

• Mentor team members and promote collaboration across the branch. 

• Resolve complex member issues while identifying risks and recommending solutions. 

• Participate in branch projects and process improvement initiatives. 

• Develop community relationships and support business development efforts. 

• Represent the credit union at community and networking events. 

• Maintain required certifications, licenses, and regulatory compliance. 

• Other duties as assigned  

Qualifications  

• Associate degree or equivalent combination of education, training, and experience required; bachelor's degree in Business or a related field preferred. 

• Two or more years of retail banking or credit union experience. 

• Proven success promoting and selling financial products and services. 

• Strong knowledge of banking regulations, compliance requirements, and industry best practices. 

• Excellent verbal, written, and interpersonal communication skills. 

• Demonstrated problem-solving, critical thinking, and sound decision-making abilities. 

• Ability to build strong relationships with members and provide exceptional customer service. 

• Experience mentoring, coaching, or supporting the development of team members preferred. 

• Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint. 

• Ability to interpret and apply organizational policies, procedures, and regulatory guidelines. 

• Flexible to work at multiple branch locations as needed. 

• Bilingual Spanish skills preferred. 

• Equity, diversity, and inclusion training or related experience is a plus. 

• Additional experience within a financial institution is preferred. 

Benefits offered by Parker Staffing to Contract Employees: 

• Paid Sick/Safe Time (based on where allowable by law)    

• Medical benefits with multiple plan tiers and Telemedicine access    

• 401K with matching contributions     

• Holiday pay     

• Employee Assistance Program (EAP)  

Parker Staffing offers all levels of Administrative, Customer Service, Call Center, Sales, and Human Resources job opportunities in the Seattle and Bellevue metro area and other large cities throughout the Nation. Parker Staffing has served as the staffing agency of choice for thousands for over four decades. Visit our employment opportunities page at http://www.parkerstaffing.com to review our full offering of temp, temp-to-hire, and direct hire job openings!  

Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles. 

As part of our employment process, candidates who received a conditional offer may be required to undergo pre-employment drug testing. 

Parker Staffing is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.